David Jaffe is the founder and co-owner of LimeBridge Australia, which specializes in improving the customer experience and operations in large companies. In 2004, Jaffe founded the Chief Customer Officer Forum in Australia, which has a membership of thirty-five leading companies. Price and Jaffe... read more...

David Jaffe is the founder and co-owner of LimeBridge Australia, which specializes in improving the customer experience and operations in large companies. In 2004, Jaffe founded the Chief Customer Officer Forum in Australia, which has a membership of thirty-five leading companies. Price and Jaffe are the coauthors of The Best Service Is No Service and Your Customer Rules!