The Heart of Leadership:
Becoming a Leader People Want to Follow

by Mark Miller

“Mark once again demonstrates the power of a simple story well told. The Heart of Leadership will serve leaders around the world for decades to come.”
-Dr. Henry Cloud, leadership consultant, psychologist, and bestselling author of Boundaries and Necessary Endings

Certainly leaders need people skills, execution skills, a deep knowledge of industry trends, and the ability to articulate a vision-but that’s just the tip of the iceberg. What’s below the water line? What makes for a truly successful leader?

The Heart of Leadership begins with ambitious, young Blake Brown being passed over for a desperately wanted promotion. When he asks why, he is told simply, “leaders are different.”

Blake’s mentor, Debbie Brewster, sends him on a quest to meet with five of his late father’s colleagues. In this entertaining business fable, the trait exhibited by each leader is accompanied by practical ideas to strengthen Blake’s leadership character-and our own. As Blake connects the pieces, he finds that it’s not a lack of skill holding him back. Most often, it is a matter of the heart.

This book shows us that leadership needn’t be the purview of the few-it is within reach for millions around the world. It’s a road map for those who desire to make a difference in the lives of others and inspire them to do the same.

Mark Miller is vice president for organizational effectiveness at Chick-fil-A, Inc. He began his Chick-fil-A career as an hourly team member in 1977 and joined the corporate staff in 1978. He previously served in leadership roles in Corporate Communications, Field Operations, Quality and Customer Satisfaction, and Training and Development. He is also the author of The Secret of Teams and the coauthor of The Secret and Great Leaders Grow.

Publication date: October 2013, $22.95, paperback, 168 pages, 5 ½" x 8 ½"
ISBN 9781609949600 Business/Leadership